Direct Ticketing Solution For Your Brand
Maximise Your Brand- Customer Relationship Potential
Year after year, our clients experience increased sales and stronger customer relationships through our services. With hundreds of thousands of tickets sold and one of the highest customer opt-in rates in the industry, our success is evident. By continuously collaborating with our partners to remove barriers between our clients and their ticket-buying customers, we help foster a stronger brand following. We are experts in maximising the potential of the brand-customer connections, transforming them into powerful and lasting relationships: repeat attenders.
Achieve Success With Relationship Ticketing
As a ticketing and personal data service provider we prioritise your customer relationships above all else. By working closely with you we strive to truly understand and nurture your audiences, transforming them into a loyal customer base. Our unique approach, known as Relationship Ticketing, focuses on leveraging your existing brand-customer connections to create lasting relationships between your brand and your audiences. Only Connect Partners are dedicated to upholding customer privacy, delivering exceptional people-focused customer service, and offering seamless setup and fair pricing.
Through our Relationship Ticketing method, we help you maintain and expand your connections by allowing your customers to purchase tickets for your events directly and consistently from your brand, even with multiple events across different venues.
Take Control Of The Entire Customer Experience
With us, you can take a pro-active control over your customer journeys and therefore event satisfaction. Your customers experience the event starting with the ticket purchase. We help you ensure your customers have great experiences with your brand, even before the event. By creating relationships based on satisfaction, your customers will trust you for their next experience, thus becoming repeat attenders.
Your customers may not fully understand the corporate and commercial differences between the brand, producers, venues and ticket sellers. Consequently, the brand is always at risk of getting credit or complaint for all links in the chain. We help you take charge of this risk by providing your brand with its very own sales channel to differentiate you more clearly from the others.
We facilitate and manage three very important relationships your customers have with:
- You, the brand, for the purpose of cultivating and maintaining the brand-customer relationship
- Us, in your brand's name, for the purpose of a ticket sale and providing related customer service
- The venue, for the purpose of attending an event
By maintaining all these relationships seamlessly, we create a virtuous circle which enables the brand following to get stronger and ensures that the goodwill of a happy customer is directly attributed to the brand. Through these relationships we help you cultivate brand-aware audiences and turn them into your loyal customer base.